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Engineers are discovering that they
must reduce costs and increase administrative efficiencies to remain competitive.
Image Data is providing manufacturers with the competitive edge.
Reduce
Costly Errors
It is very costly mistake when the wrong auto-cad drawing and specs are
mistakenly being used on the floor of a manufacturing facility. Image
Data equips engineering departments by first scanning E-size drawings
then displaying them on the floor as read-only PDF files, eliminating
intentional and mistaken changes made on the floor. By then linking PDF
drawings back to the original auto-cad drawing, the engineering department
can control the document and make changes to the documents as needed.
By maintaining the engineering departments control, they can make sure
the plant is viewing the proper up-to-date auto-cad drawings and reduce
costly production mistakes.
Improved
the Quality of Customer Service Delivery
Do you keep customers waiting while looking for an invoice, billing statement,
a signature, bill of lading, or a report? Even if it only takes 10 minutes,
that's 10 minutes of customer inconvenience; 10 minutes of employee labor
cost and often the expense of a returned phone call. The yearly savings
related to customer service is enormous when you multiple that 10 minutes
and additional related phone charges by the thousands of instances that
may occur each month.
Global
Access to Job Files/Work Orders
Image Data servicesreduce "time-to-market" by allowing simultaneous
access to job file documents by department employees. Waiting for critical
job-related specs and information is eliminated. Automatically dated notes
can be attached to documents within a job file by various departments
as work proceeds. Once completed, job files can be archived digitally,
and at some later point in time, quickly retrieved to access information
for creating or completing new job files.
Image
Data offers comprehensive services to address
each of these issues to increase service-delivery quality, accelerate
problem reservice with customers, and drive down personnel costs:
COLD/Enterprise
Report Management:
- Improved
customer service through on-screen retrieval of critical documents and
powerful search functionality
- Retrieval
time is measured in seconds—protracted file request procedures
are eliminated
- Promotes
enterprise-wide access to information and communication within and among
departments
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Do you have questions? Want to find out what your options are? Submit
our simple, no-obligation Call Me Now form for more information:
Click here.
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