Read how we’re working to offer the best for Image Data customers by investing in the best-optimized technology solutions to tackle your document management needs — at your site or ours.
CHALLENGE: For much of our service bureau work, Image Data hits the road. Because a good portion of our projects are done on-site at client facilities, finding the best portable scanners was an important element in continuing to address growing customer needs.
In business for over 20 years, Image Data has used portable scanners in the past, but we found them cumbersome, difficult to transport, and lacking in desired speed and features. When the time came to purchase new scanners, we had our customers’ needs front and center in the selection process. We researched and tested scanners with comparable specs, and talked with other service bureaus and end users about their experiences and satisfaction with a variety of scanner models from various manufacturers.
Based largely on customer feedback and a review of previous on-site jobs, we developed an ideal scanner profile, for both inside and outside projects. Scanners needed to be:
- Smaller and more portable
- Able to scan in color – at fast, rated speeds – at up to 300 dpi
- Portable and easily setup/operated without the assistance of service techs
IMAGE DATA’S SOLUTION: “In the past, we’ve used some very large, difficult-to-move, high-volume scanners,” says Tom Marto, President of Image Data. “And once installed, in order to shift their location, an entire technical staff needed to be on hand. That type of scenario did not streamline our processes in the least.”
When our team tested the Kodak i5800 Scanner, we quickly discovered its feature set was well-suited to our requirements. “First, the footprint is smaller and the wheeling mobility is ideal,” Marto notes. “We can move it from one production area to another without technical assistance. We roll them up onto the back of a truck, transport them, and then it’s really plug ’n’ play ease of setup and scanning for our operators.”
Take, for example, our customers such as law enforcement agencies. They often request 300 dpi color scans, as there are photographic images and color halftones within documents. In law enforcement, for example, varying color indications on drug testing reports reflect different results.
Our three Kodak i5800 Scanners run at speeds comparable to other more expensive scanners, and deliver overall faster throughput at higher dpi and color settings. More and more of our customers are asking for color and higher dpi scans in order to assure record output maintains outstanding detail, printing quality (when needed), and photo reproduction.
We position our services as “Document Management Made Simple,” providing a strategic process that evaluates a prospective customer’s current situation, identifies well-matched solutions, and implements an ideal approach with a focus on quality, budget, and timeliness. Our Kodak Scanners set us apart from other document management vendors by helping us fulfill these critical aspects of each solution, delivering speed, affordability, and flexibility.
What this means for Image Data clients:
• Faster, more flexible scanning setup and capture operations at your site
• Scanning at up to 300 dpi and in color achieved more quickly and efficiently
• Faster project completion times
• High-quality files, sharp detail, and exceptional image reproduction delights our customers and provides outstanding input for OCR, bar codes, and indexing
If you’re thinking about a document management project, be sure to ask prospective vendors about their technology solutions. See how they stack up with Image Data’s leading edge and on-site-friendly scanner technology, then contact us.
